Frequently Asked Questions

Why should I create a Single Property Website?

We get this question often so we created a blog post about it: Top 10 Reasons you should create a Single Property Website

Can I use a custom domain name for each single property site like ?

Yes. You can now buy domains names directly from CribFlyer in your admin panel!

OR, you can point a custom domain name to any of your property websites by following the set up instructions in your admin panel.

Can I add video to my websites?

Yes. You can add one or more videos. If you have videos(s) simply upload them to YouTube, Vimeo or Wista and then display them on your property sites or agent websites by plugging the video URL into our admin panel.

Do you have white label features?

es. Our "White Label" account domain feature lets you use your own domain name (URL) instead of using the default domain. It's a good option if you want a "branded" experience. When set up, each of your properties will have a page/URL on this domain.

Visit the links below to learn more about our white label features.

How to setup a White Label Account Domain

How to create sub-accounts using the "Agent Access" feature

Can I change my property website URL ?

Yes, a default URL is created and assigned based on your property address. However, you can change it to anything you want as long as it's not already being used by another customer. A default URL based on the address looks like this:

Please note: Changing your public URL can result in broken links if the old URL was used to link from external sources such as social media sites.

Can I make my websites secure?

Yes, we have 3 options for SSL (secure sites running on https://). See our support article below for more info.

SSL Options - How to make your CRIBFLYER websites secure.

Can I capture leads (contact information) from visitors before they're allowed to view a property website?

Yes. With just a few clicks in your CRIBFLYER admin panel you can change the View Settings of a property to Live with Lead Capture which requires a visitor's name, email and phone before they're allowed to view it. New leads are immediately emailed and texted to the assigned agent(s).

Can I view traffic reports for my websites?

Yes. We have reports of total unique visitors, sources of incoming visitors, locations of visitors and visitors by device (desktop, tablet, mobile phone).

Can I display Floor Plans on my single property website?

Yes, all single property websites can have an interactive floor plan viewer. Just upload your floor plans in PDF, PNG, JPG or GIF format. Then assign photos to the rooms and areas on your floor plan. Draw boxes over the rooms or areas with your mouse (click+drag). Then choose and assign photos to each area. Visitors to your website can click the different rooms or areas on your floor plans to view the associated photos.

Can I upload and display PDF documents on my websites such as floor plans, legal forms, financial reports, etc.

Yes. We've got you covered. You can even require contact information before visitors can view your documents (lead capture). You can also password protect your documents with a special access password of your choosing. Watch a video demo of the document upload feature here.

Can I create an unbranded version of my property site for the MLS that doesn't show agent contact information or company logos?

Yes, just append /mls to the end of your URL or custom domain name like this ...

"Unbranded" MLS link using a custom domain name.

"Unbranded" MLS link using default CribFlyer URL.

Does the Agent Websites product work in conjunction with the Single Property Websites product? Do I need both?

No, you don't need a subscription to both products. Our Agent Websites and Property Websites products are separate. You can subscribe to one or the other or both. However, if you subscribe to both products you can link your websites together and send visitors between them.

If you have an Agent Website you can still show your featured listings on that website (even if you don't have a property websites subscription). If you have a Single Property Websites subscription you can still show your agent contact information on them (even if you don't have an agent website subscription). If you subscribe to both products you get the ability to link all your websites together.

Can I hide the actual property address or use an approximate address to keep the actual address confidential?

Yes. We have an address field called Display Address that lets you hide or override the actual property address. If the Display Address is used it will hide the actual address on all website themes. You can also drag the pin marker on the map settings page in your admin panel to further customize what's displayed on the map. You can also hide the map completely if desired.

Does CRIBFLYER support vacant land properties?

Yes, you can follow the instructions in our the support article: How to create a dedicated website for vacant land property listing.


How do I prepare and upload photos for best results ?

We recommend photos be at least 1600 pixels wide and between 3 MB and 10 MB in size. Our image processing software will automatically optimize and enhance your photos for web and mobile devices. It will also create alternate thumbnail sizes of your photos. You can upload 48 photos at a time and we allow up to 200 photos for each property.

Can I display 3D virtual tours on my single property websites?

Yes, you can embed as many as you like. We currently support Matterport,, iGuide, Immoviewer, Tourbuzz and TruPlace virtual tours. You can display the virtual tour by plugging the tour ID into your admin panel. You can find the tour ID in the "embed code" or tour URL given to you by your provider. More detailed instructions for each tour provider can be found in our admin panel.

If you'd like to use another virtual tour provider and they support "embed code" then please send us a support request and we'll consider adding it.

Can I upload and display a 360° Panoramic photo taken from a 360° camera?

Yes. We support images taken using most 360° cameras. 360° panoramic images must be uploaded in equirectangular format (which is the most common format used by these types of cameras). Equirectangular images cover 360° horizontally and 180° vertically, thus your equirectangular image should have an aspect ratio of 2:1.

Can I embed iFrame content from another source?

Yes. Just make sure the content is responsive, meaning that it displays nicely on phones, laptops, tablets and desktop computers. iFrame URLs can be embedded by visiting the "3D Tours and other Media" section of your admin panel.

How much do Single Property Websites cost?

How much do Agent Websites cost?

Agent website subscriptions cost $12 per month per website. Each agent website gets a credit for a FREE domain name for 1-year. CribFlyer subscriptions are month-to-month with NO contract. You can upgrade, downgrade or cancel your plan anytime. Visit our Plans & Pricing page for more information.

When a property sells can I remove it to make room for another website?

If you have a single property websites subscription plan you can delete a property when it sells and you'll have room for another website. You can have as many websites as your subscription plan allows.

If you launched the website using a credit you can't re-use the time remaining on the credit for a different website. i.e. Credits aren't transferable between properties.

Do you have features for photographers, virtual tour companies or large brokers ?

Yes, photographers and brokers requested the following features and we delivered:

Shared Editing Privileges. Send your client or agent a special link that allows editing privileges to a specific property only. They'll only have access to a limited set of editing features and won't be able to see or make changes to any of your other properties, agents, leads, or account info. Please note that anyone with a special edit link will be able make changes to that particular property website. You can revoke previously shared edit privileges at any time.

Branded vs Unbranded links. You automatically get two versions of your website. One with agent contact information and one without. Just append /mls to the end of your website URL to view the "MLS friendly" unbranded version.

ZIP file downloads of your photos. Easily deliver photos to your agents or clients.

Can I assign different agents to different properties ?

Yes, you can add as many agents as you need and assign them to any of your properties from within your admin panel. Their photo, bio, testimonials, social media links and contact information will be displayed on each website they are assigned to.

Can I add custom legal disclaimers to the bottom of my websites?

Yes, see our support article: How to add custom legal or disclaimer text to the footer a website

Can I assign multiple agents to the same property?

Yes, you can assign multiple agents to the same property and they will all appear on the single property website.

You can also drag-drop to set the display order of how the agents appear on the site.

How much can I customize the look of my websites ?

Our website design and layout editor is powerful yet easy to use. You can set custom colors, fonts and pick from several different layout options for each section of your website(s). Depending on the layout option chosen for a section you can customize the text/copy for blocks of content on it.

We can't make customer specific design or layout changes to our templates. However, we will consider creating new layout/design options for different websites sections if the request is reasonable and will benefit all users of our platform. Just contact us with your suggestions and requests.

Can I remove the CribFlyer branding from my websites ?

Yes. You can hide the "Powered by CribFlyer" branding link that appears in the footer of each website from within your admin panel.

Can I create a private password protected Single Property Website ?

Yes. Each property can be password protected and you can email the preview URL to your client and prospective buyers. This access password is a separate password for each property and different from your main account password. You'll see a link in your admin panel under each property to set up an access password. We added this feature because some sellers are particular about their privacy and do not want images or details about their homes searchable online.

Do you support multi-unit properties, investment properties or larger real estate development projects?

Yes, you can create a website for a multi-unit property or development. See our support article: How to create a website for a multi-unit property for instructions.

Can I add custom text or HTML content to my websites?

Yes, we have a support article that shows you how to add custom text or HTML content to a single property or agent website.

Please visit our support page to read in-depth documentation, tutorials, how-to videos and more.